All orders are usually shipped within 2 business days. If you place an order on Friday it will be shipped on or before Tuesday.   Depending on your loca...

Available shipping options are shown during checkout.  Generally, we are not able to offer any upgrades. 

As of January 2015, we are no longer able to accept payments by phone.  If your card does not go through we can only suggest trying a different card. Pl...

Depending on your original payment method it usually takes 7-10 business days to see the refund posted.   If you did not receive your refund please contact...

We are sorry if your order did not arrive.  Sometimes orders may indeed be lost, delayed, or returned by the carrier.  First of all, please find and che...

If you did not receive your refund please contact your bank and open a case with them. Refunds are processed by banks and between banks.  We do not have a...

Unfortunately, we are not able to send a refund to a different account. If a refund was issued after the account is closed please contact your bank for ...

When you place an order with us you agree that purchases are final.  Due to the nature of our products we can not accept returns. If we accidentally shi...

Online orders can only be shipped to US addresses:  50 states and US territories while some items are limited to continental states only.   If you live ...