1. When my order is going to be shipped? How long does delivery take?
All orders are usually shipped within 2 business days. If you place an order on Friday it will be shipped on or before Tuesday.   Depending on your loca...
Thu, 3 Feb, 2022 at 3:11 PM
2. Can you ship overnight for additional fee?
Available shipping options are shown during checkout.  Generally, we are not able to offer any upgrades. 
Thu, 3 Feb, 2022 at 3:25 PM
3. My card does not go through? Can I place an order by phone
As of January 2015, we are no longer able to accept payments by phone.  If your card does not go through we can only suggest trying a different card. Pl...
Thu, 3 Feb, 2022 at 3:34 PM
4. How long does it take to get a refund for returned or cancelled order?
Depending on your original payment method it usually takes 7-10 business days to see the refund posted.   If you did not receive your refund please contact...
Thu, 3 Feb, 2022 at 3:37 PM
5. My order did not arrive
We are sorry if your order did not arrive.  Sometimes orders may indeed be lost, delayed, or returned by the carrier.  First of all, please find and che...
Thu, 3 Feb, 2022 at 3:43 PM
6. I did not receive my refund
If you did not receive your refund please contact your bank and open a case with them. Refunds are processed by banks and between banks.  We do not have a...
Thu, 3 Feb, 2022 at 3:44 PM
7. I closed my card or account before you issued a refund.
Unfortunately, we are not able to send a refund to a different account. If a refund was issued after the account is closed please contact your bank for ...
Thu, 3 Feb, 2022 at 3:47 PM
8. Returns
When you place an order with us you agree that purchases are final.  Due to the nature of our products we can not accept returns. If we accidentally shi...
Thu, 3 Feb, 2022 at 4:23 PM
9. Do you ship outside of US?
Online orders can only be shipped to US addresses:  50 states and US territories while some items are limited to continental states only.   If you live ...
Fri, 11 Feb, 2022 at 7:39 PM