PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your IP address, name, billing address, shipping address, payment information (credit card numbers are stored at First Data or Paypal servers only and we have no access to them), email address, and phone number. We refer to this information as “Order Information.”
We may request any additional personal information from you for the purposes described below.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, preparing items for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- Ensure compliance with Federal and State laws and regulations;
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties ONLY to help us use your Personal Information, as described above. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Site, we may retain your Order Information for our records unless and until you ask us to delete this information.
As we require to retain transaction data for tax reporting purposes and IRS audit, information about fulfilled orders can be deleted in 3650 days after your order date but not before we receive your request.
Information about refunded orders can be deleted 365 days after the order date but not before we receive your request.
Information about unsuccessful orders (orders where for any reason payment did not occur) can be deleted upon receipt of your request.
For more information about our privacy practices, please open a ticket with your questions